h5rajabaji's Privacy Policy
Read the full details of how your personal information is collected, stored, and kept secure on the h5rajabaji platform.
Introduction and Scope
h5rajabaji is a trusted online gaming platform for users in Bangladesh. We place the highest importance on the privacy of our members and are fully committed to protecting their personal information. The matters described in this privacy policy apply to all services provided through our website https://h5rajabaji.cam.
We believe that protecting personal information is not merely a legal obligation but an ethical responsibility toward our users. That is why h5rajabaji always collects and manages information with transparency and respects the right of users to be informed.
This policy is reviewed regularly and may be revised when necessary. If any significant changes are made, we will notify you through an announcement on our platform.
Information We Collect
During the registration and service process on the h5rajabaji platform, we collect the following types of information. When collecting information, we always limit ourselves to the minimum required.
Personal Identification Information
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Residential address
Financial Information
- bKash, Nagad, Rocket, or Upay account number (to process transactions)
- Bank account details (for bank transfers)
- Deposit and withdrawal history
Technical Information
- IP address and browser type
- Device type and operating system
- Cookies and similar tracking technologies
- Site access time and navigation information
Purpose of Using Information
h5rajabaji uses your personal information only for legitimate and specific purposes. The main purposes for which we use information are described in detail below.
Account Management
Information is used to create, verify, and keep your h5rajabaji account secure.
Transaction Processing
To ensure fast and secure financial transactions through bKash, Nagad, Rocket, Upay, or bank transfer.
Fraud Prevention
To prevent illegal activities, fraud, and money laundering, and to maintain the security of the platform.
Customer Support
To resolve your issues quickly and to effectively manage 24/7 live chat support in Bengali.
Service Improvement
To analyze user experience and improve the quality and functionality of the h5rajabaji platform.
Legal Compliance
To comply with applicable laws and regulations and to provide information required by regulatory authorities.
Information Sharing and Disclosure
h5rajabaji does not sell or rent your personal information to any third party. However, information may be disclosed in the following limited circumstances.
Service Provider Partners
Minimum necessary information may be shared with selected technology and payment partners for the operation of our platform. These partners are bound by strict confidentiality agreements and may use information only for the specified purpose.
Legal Obligations
We may be required to disclose information in response to applicable laws in Bangladesh, judicial orders, or valid requests from government authorities. In such cases, we will provide information within the legally permitted limits.
Business Transfers
In the event of any merger, acquisition, or asset transfer, personal information may be transferred. In such situations, we will notify users in advance and the protections of this privacy policy will remain in place.
Data Security Measures
h5rajabaji adopts industry-leading technical and administrative measures to protect your personal information. The key features of our security framework are listed below.
- SSL Encryption: All our data transmissions are protected by 256-bit SSL encryption, which safeguards your information from third-party access.
- Access Control: Only authorized personnel have access to your information, and only for necessary and defined purposes. All access is logged and monitored.
- Firewall and Cyber Protection: Our servers are protected by advanced firewalls, intrusion detection systems, and regular security audits.
- Password Hashing: Your password is stored using industry-standard cryptographic hashing algorithms — no one can see your original password.
- Two-Factor Authentication: Two-factor authentication is available for added account security.
- Regular Backups: Your information is regularly backed up in a secure location so that data is not lost in the event of a technical issue.
Cookies Policy
The h5rajabaji website uses cookies and similar technologies to improve the user experience. Cookies are small text files stored in your browser.
Types of Cookies We Use
- Essential Cookies: These cookies are used to ensure the core functionality of the website and to maintain secure sessions. Without them, the platform does not work properly.
- Functional Cookies: Used to remember your preferences and settings and to provide a personalized experience.
- Analytics Cookies: Used to understand how users interact with our platform and to improve the quality of services.
You can disable cookies by changing your browser settings. However, some features of h5rajabaji may not work properly as a result.
Data Retention Period
h5rajabaji retains your personal information only for as long as necessary to fulfill the required purpose or to meet legal obligations.
- While the Account Is Active: All profile information and activity history are retained for as long as your account remains open.
- After Account Closure: After an account is closed, financial transaction records may be retained for the period required by applicable legal requirements.
- Marketing Communications: If you withdraw your consent, applicable marketing information will be deleted immediately, though a record of your withdrawal of consent will be retained.
Your Rights
Every user of the h5rajabaji platform has the following rights regarding their personal information. You can contact us at any time to exercise these rights.
Right of Access
You have the right to know what information we hold about you and to receive a copy of that information.
Right to Rectification
You have the right to request that your information be corrected or updated if it is incomplete or inaccurate.
Right to Erasure
In certain circumstances, you have the right to request that your personal information be deleted, though full deletion may not be possible if legal obligations exist.
Right to Object to Processing
You have the right to object to the processing of your information for marketing or other non-essential purposes.
Right to Data Portability
You have the right to request your information in a structured, commonly used format.
Right to Restrict Processing
In certain circumstances, you have the right to request that the processing of your information be restricted.
To exercise any of the above rights or to make any request regarding your information, please contact us. We will respond to your request within a reasonable time.
Protection of Minors
h5rajabaji strictly refrains from providing services to persons under the age of 21. We do not knowingly collect or process the personal information of any person under the age of 21.
If a parent or guardian suspects that their minor child has registered on our platform, please notify our support team immediately.
Policy Changes and Notification
h5rajabaji reserves the right to change or update this privacy policy at any time. If significant changes are made to the policy, we will notify you in the following ways.
- A clear notice will be published on our website, stating the date and nature of the changes.
- Registered users may be notified by email or through a platform message.
- Sufficient time will be given before the effective date of the revised policy.
Continuing to use h5rajabaji after changes have been made means you are considered to have agreed to the updated privacy policy. If you do not agree with the revised terms, you may request that your account be closed.
Contact Us
For any questions, concerns, or requests regarding the privacy policy, please contact the h5rajabaji support team through the channels below. Our Bengali-speaking support team is available 24 hours a day, every day of the week.
When sending a formal request regarding data protection by email, please include "Privacy Request" in the subject line. We will respond as quickly as possible after verifying your identity.